This Privacy Policy covers personal information collected by The Madras Kadai either through online, through The Madras Kadai websites that link to this Policy, or offline, such as, for example, through trade shows or events. Other websites that may be affiliated with The Madras Kadai may have different privacy policies.

1. Collection of Personal Information

Personal information we collect may include your name, mailing address, phone number, email address, company name, business type, payment details, and other information you provide to us. Personal Information are collected when you use our website, place an order with us, request for technical support, interact with us in person, etc. It will however be clear what Personal Information we request.

Personal information are also collected when you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us run our website more efficiently, to gather broad demographic information, to monitor the nature and level of activity on our website.

When you provide us with Personal Information, we imply that you consent to our collection and usage for that specific reason only.

In the event, Personal Information are collected for a secondary reason, such as advertisements or promotional activities, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If you choose a direct payment gateway to complete your purchase, then we store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

2. Usage of Personal Information

Newsletters, promotional information and other information may be email to you, using your Personal Information collected online. These emails will only be sent to you if you have agreed to receive them. You may choose to opt out by following the unsubscribe instructions included in these emails, accessing the email preference in your account settings page, or contacting us via email: hello.themadraskadai@gmail.com

For blog and forum on our website, please note that any information you provide in these areas may be read, collected and used by others who access them. To request removal of your Personal Information from our blog or forum, contact us via hello.themadraskadai@gmail.com. In the event that we may not be able to remove your Personal Information, we will notify you accordingly.

For social media features such as “Share This” on Facebook or interactive mini programs that run on our website, some Personal Information such as IP address, which page you are visiting on our website, and may set a cookie to enable these features to function properly.

3. Disclosure of your Personal Information

Personal Information will be shared to third-party providers to the extent necessary to allow them to perform the services they provide to us

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in India and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Parts of our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Personal Information may be disclosed if required by law to do so.

4. Cookies

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by third parties, such as those who serve content or provide advertising or analytics services on the website (‘third party cookies’).

Accepting the cookies used on our website enables our web server to identify your system by reading the cookie that has been stored on your system. Cookies that are placed when visiting our website cannot be used to obtain your Personal Information at another site. Cookies also enable you to register and login to different portions of our website that require a username and password.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

6. Change to this Privacy Policy

The Madras Kadai reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.